Training done on 26th oct 2024 and 16th november 2024 at MTML premises for Shailand Investment Executives
Providing exceptional service every day, every time, and transforming your employees from delivering inconsistent service to consistently offering outstanding service will give you a distinct advantage. This shift will make your organization unmatched and unstoppable, embedding a “superior service culture” as a way of life for you and your valued team.
This program offers a 5-point plan designed to benefit your company for a lifetime:
1. Sharpen employees’ customer service skills.
2. Enhance communication abilities, deliver value-added service, and improve problem-solving techniques.
3. Elevate performance levels and deepen commitment.
4. Foster pride, professionalism and team spirit.
5. Implement simple, memorable steps to effectively handle customer situations
